SHIPPING & RETURNS

WHAT DELIVERY OPTIONS DO I HAVE?

Delivering for America. When your destination country is the U.S., we  deliver for you by USPS.

STANDARD DELIVERY:

3–5 business days

Standard delivery is free for all orders. The discount applies automatically at the checkout.

During peak seasons and promotional sales, delivery might take a little longer.

EXPRESS DELIVERY:

During peak seasons and promotional sales, delivery might take a little longer.

WHERE DOES usastampstores.com DELIVER?

U.S.: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take 1-2 days before the tracking information is available.

You will also be able to track your order in your account.

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.